FAQ

Our business focuses on the sales of coins with modifications of the secondary market. Those include silver investment coins by renowned mints with pad printing, gold gildings, antique finishing, ruthenium and a combination of those and other refinement methods which make coins attractive look which together with low costs make the coins a perfect investment and they become even more popular.

We sell exclusively silver coins.

Most of the offered coins has a certificate. The adequate information is contained in the description of each coin.

Most of the offered coins has boxes. The adequate information is contained in the description of each coin.

You can pay for your order in My Silver Treasure shop with a bank transfer or PayPal. You can also pay by credit or debit card via PayPal, even if you don't have a PayPal account.

You can pay by credit or debit card via PayPal. PayPal allows you to pay for your purchases by card without creating an account.

Yes. PayPal is one of the available payments method.

You can make an order in My Silver Treasure shop in PLN, EUR, USD, GBP, CAD.

You can cancel your order before payment. After the payment is made, the order is immediately sent and it is not possible to cancel it.

Priority registered letter - free shipment option
EMS courier - chargeable shipment option

The cost of shipment is displayed in the cart under the products and is automatically updated after adding each new product to the cart. In case of the priority registered letter, the shipment is free. Cost of shipment by EMS courier depends on the number of coins, weight of shipment and the country of delivery.

Shipments sent by EMS courier are insured.

Yes, we send shipments to any country. We have experience in international shipments.

We present the tracking number in the e-mail informing about the shipment of a product.

The delivery time from Poland varies depending on the country you live in. When placing your order, you are informed of the estimated delivery time. You can check again the delivery time in the Orders tab.
If the estimated delivery time is exceeded, check in your post office if the shipment is awaiting you. If not, write to us through contact form on Contact subsite.

If the estimated delivery time is exceeded, check in your post office if the shipment is awaiting you. If not, write to us through contact form on Contact subsite.